1. Information We Collect

We collect several types of information in connection with your use of our website at Cyberpro, including:

• Personal Information: Name, email address, phone number, billing and payment details, and any information you provide when enrolling in our courses or contacting us.
• Non-Personal Information: IP address, browser type, device information, and website usage data, collected through cookies and similar tracking technologies.
• Course Preferences and Feedback: Information related to the courses you enroll in and your feedback on the courses.

2. How We Use Your Information

Cyberpro may use the information we collect from you in the following ways:

• To process course enrollments and payments: We use your personal and payment information to enroll you in the courses you select and process payments securely.
• To send course-related information: We use your email address to send you course materials, updates, certificates, or notifications related to your enrolled courses.
• To improve our website and services: We analyze usage data to improve the functionality of our website and enhance the course offerings.
• To send promotional communications: With your consent, we may send newsletters or offers related to our courses. You can opt out of receiving these emails at any time.

3. Cookies and Tracking Technologies

Cyberpro use cookies and similar tracking technologies to:

• Enhance your user experience by remembering your preferences.
• Analyze traffic and usage patterns on our website.
• Provide a smooth and personalized experience.

You can adjust your cookie settings in your browser to disable or control cookie usage. However, disabling cookies may affect your experience on our site.

4. Third-Party Disclosure

Cyberpro do not sell or trade your personal information. However, we may share your data with trusted third-party service providers, such as:

• Payment Processors: We use secure third-party payment gateways (e.g., PayPal, Stripe) to process payments. These services are required to protect your information.
• Analytics Providers: We use tools like Google Analytics to track and analyze site traffic and user interactions.

These third parties are obligated to use your information only to provide the services we request and to protect your data.

5. Data Security

Cyberpro implement industry-standard security measures to protect your information:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt data during transmission.
• Payment Security: All payment transactions are processed through secure gateways and are not stored on our servers.

Despite our efforts, no method of online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Data Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You have the right to correct or update any inaccurate information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: You may withdraw your consent to our use of your data for marketing purposes at any time by contacting us.

To exercise these rights, please contact us at info@cyberpro.africa

7. Data Retention

Cyberpro retains your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We may keep certain data to comply with legal obligations, resolve disputes, or enforce our agreements.

8. International Data Transfers

If you are accessing our website from outside Kenya, please note that your information may be transferred to and processed in Kenya or other countries where our service providers are located. Cyberpro will ensure that your information is protected in accordance with this privacy policy during these transfers.

9. Changes to This Privacy Policy

Cyberpro may update this privacy policy from time to time to reflect changes in our practices or for other legal or regulatory reasons. We will notify you of any significant changes by updating the Effective Date at the top of this policy and posting the updated version on our website.

10. Contact Us

If you have any questions about this privacy policy or if you wish to exercise any of your rights regarding your personal information, please contact us at:

Email: info@cyberpro.africa
Address: APA ARCADE HURLINGHAM, Nairobi, Kenya